Success case healthcare sector

AI-Powered Claims Processing: A Healthcare Success Story

One of our customers from the healthcare industry located in the Dominican Republic, recently deployed Generative AI to transform their claims processing operations, and they were frustrated with their legacy manual claims processing. It took 3-5 days to process claims, had high rates of human error, and was expensive.

 

Therefore, we leveraged AWS Bedrock and Amazon Textract to automate the data extraction and validation process. This enabled them to approve/reject claims in real time and integrate the solution with their existing systems, thus allowing for a more streamlined process.

 

The results were astounding, processing time dropped from days to less than a minute per claim, and validation costs dropped from $10 per claim to US $0.046 per page. They also reduced errors by a large margin, made it easier to meet compliance, and offered a far superior customer experience for pharmacies and patients, because this transformation had a significant impact on their operations.

 

This company is now seeking AI driven solutions to digitize handwritten prescriptions to standardize healthcare documentation across the Dominican Republic, and we are proud to share this success story of how one company used AI to completely transform their business. Contact us today to learn more about how we can help you, because we have the expertise and knowledge to guide you through a similar transformation.